Safety interview

Juan Sanchez

Inside Sales - ENFA 

What situations at work tend to cause you the most stress or anxiety?

There are several times when we can succumb to stress. In my case, it's when prices rise due to the geopolitical situation and I have to communicate this to my clients, or when I need to deliver goods to a buyer and, due to shipping delays, I don't arrive on time.

How do you notice that stress or anxiety is affecting you, both physically and emotionally, during your workday?

I sleep worse, so I'm more tired, it's easier to get depressed, or I even become irritable, because our "reservoir" of patience starts at 50% if we haven't slept well and we're overwhelmed by anxiety.

What strategies do you currently use to manage stress, and which ones have worked best for you?

The best strategy is to sleep well, to not let anything disturb your sleep, and to travel to clear your head, especially in contact with nature. There's a maxim that goes: Can you fix it?

• Yes, then solve it.
• No, don't let it get to you. Try to manage it to minimize the problem, but there may be situations that overwhelm us and don't have a shortcut, but rather a way to address them indirectly and with patience.

It's also important to stop for a few seconds and think everything through calmly. Stress sometimes comes from the pressure of immediacy; when things are rushed, they're done poorly. It's better to relax to make a better decision. For example, always send the device's location, block the USB connection, or remotely activate "lost mode," etc.